OMC FasTrack: Taking Customer Service To The Next Level
We are pleased to introduce OMC FasTrack, a unique service offered exclusively to OMC clients. A first in the industry, FasTrack enables you to instantly monitor the continuing progress of your engagement.
At OMC we feel strongly that maintaining a superior level of customer service requires us to keep you abreast of the progress of your reports and other deliverables. The volatility of oncology care means that every day counts in the management of your business and when performing larger, more sweeping reviews, weeks can pass as we actively work on your project. At any given time you deserve to know how we are progressing. OMC FasTrack gives you that ability.
Progress reports will be uploaded weekly to your own secure, password protected page on our website. With just a few clicks, you will be able to track our efforts and feel certain that we are aggressively dealing with the issues affecting your business. Should you notice items that raise questions, rest assured that a quick phone call or email will result in prompt answers.
FasTrack... Offering information and assurance at your fingertips.
If you are a current OMC client and have forgotten your FasTrack log-in info, please contact an OMC representative at 215.766.1280.
Note: To guarantee confidentiality, log-in information will ONLY be given to previously agreed upon contact personnel at your facility.